3CX Windows PBX Phone System
Software PBX for Windows
3CX challenges Asterisk with its outstanding Windows-based solution
Discover the advantages of 3CX Windows software VoIP IP PBX

3CX Windows PBX Benefits:

• No need for separate phone cables as the phone system uses the existing data network
• Easier to install and manage via its web-based management console
• Far less expensive than a hardware-based PABX
• Allows employees to hot-desk and tele-work
• Users can configure their extensions themselves using the self-service User Portal
• Utilize any SIP phone instead of being locked into one vendor
• Receive and make calls via existing phone lines using VoIP Gateways
• Save on call costs with 'out of the box' configurations for popular SIP / VoIP providers

3CX Windows PBX Key Features

• 3CX VoIP Client – simplifies usage and boosts mobility
• Web-based management console for easier administration
• Unlimited extensions
• Windows 2008 server integration – run a PBX virtualized
• BLF - set presence and eliminate phone tag
• MS Outlook / Salesforce.com integration – launch calls directly from your favorite CRM
• 3CX Bridges – connect branch offices seamlessly
• 3CX Tunnel – for easy remote connections
• Fax server
• Unified Messaging – receive voice mail and fax via email
• Unlimited auto-attendant / digital receptionist
• Phone provisioning
• Paging and intercom
• Call forwarding with advanced rules by caller ID, time and type of call
• Call queuing
• Call recording
• Call conferencing
• Call parking, call pickup, call forward, dial by name

3CX Windows PBX Phone System for Windows
Ordering Information

3CX Phone System is available in several editions; All editions support an unlimited number of extensions.

Windows PBX 3CX Phone System Editions

3CX Part number	3CX Product Edition	Simm Calls
3CXPSMINI	3CX Mini Edition	4
3CXPSSB	3CX Small Business Edition	8
3CXPSPRO	3CX Professional Edition 16SC	16
3CXPSPRO24	3CX Professional Edition 24SC	24
3CXPSSENT	3CX Enterprise Edition 32SC	32
3CXPSENT64	3CX Enterprise Edition 64SC	64
3CXPSENT128	3CX Enterprise Edition 128SC	128
3CXPSENT256	3CX Enterprise Edition 256SC	256

 3CX Windows PBX Upgrade Insurance

3CX Part number	3CX Upgrade Insurance - 1 Year
3CXPSMINIUI	3CX Mini Edition
3CXPSSBUI	3CX Small Business Edition
3CXPSPROUI	3CX Professional Edition 16SC
3CXPSPRO24UI	3CX Professional Edition 24SC
3CXPSENTUI	3CX Enterprise Edition 32SC
3CXPSENT64UI	3CX Enterprise Edition 64SC
3CXPSENT128UI	3CX Enterprise Edition 128SC
3CXPSENT256UI	3CX Enterprise Edition 256SC

 3CX Windows PBX Product Support

3CX Part number	3CX Product Support from 3CX - 1 Year
3CXPSMINIES	3CX Mini Edition
3CXPSSBES	3CX Small Business Edition
3CXPSPROES	3CX Professional Edition 16SC
3CXPSPRO24ES	3CX Professional Edition 24SC
3CXPSENTES	3CX Enterprise Edition 32SC
3CXPSENT64ES	3CX Enterprise Edition 64SC
3CXPSENT128ES	3CX Enterprise Edition 128SC
3CXPSENT256ES	3CX Enterprise Edition 256SC

3CX Version and Edition Upgrades

For pricing and information on version or edition upgrades contact DCE

3CX Phone System Bundles

3CX Partners offer cost-effective software & hardware bundles for the implementation of a complete phone system. This way you have a single point of contact for purchase and support. You can request for a bundle quote.

3CX Upgrade Insurance

The 3CX Upgrade insurance package entitles you to free updates of 3CX Phone System for one year. This includes patches as well as new versions (eg. 6 to 7). Without the upgrade insurance package you are only entitled to software updates for a period of 30 days from activation of the software. You can purchase an upgrade insurance package within 30 days of ACTIVATION of the main license. If you do not purchase an upgrade insurance package and wish to upgrade to the latest version once a new version is released, you will have to buy a version upgrade at 60% of the full version price. You can order a 3CX Upgrade insurance through DCE

3CX Support packages

Although 3CX recommends buying via a partner and obtaining support via a 3CX partner, we do have support packages available for customers that can not find a suitable partner in their area. Support is available via email, live chat and phone and includes the following:

• Help on configuring 3CX Phone System and questions in relation to its operation

• Troubleshooting of external extensions and bridges via Tunnel

• Help with configuration of supported phones

• Troubleshooting of supported gateways and interface cards in 3CX with standard templated configuration

• Analysis of SIP logs in case of interoperability issues with supported VOIP provider, IP Phone or Gateway Supported ITSPs / Vendors only

• In the case of unsupported VoIP providers, we will determine if it is a vendor/provider problem or a 3CX issue and will direct customers to vendor/provider if it is the former, with our findings

NOT included

• Remote installation

• Unsupported SIP Phones, Gateways or cards

• Non-standard configurations of devices

• Configuration of phones beyond provisioned templates

• Remote extension and bridge support that does not use the tunnel

• Troubleshooting unsupported VoIP Providers. We will give pointers but we can not guarantee interoperability with all providers

These items involve 3rd party products and networks outside of the control of 3CX and support may only be available via Best Effort Professional Service Fees at an hourly rate.

You can order a 3CX support package from DCE

FOB (End User) Internet excluding all taxes: All taxes such as royalty taxes, levies, duties, sales tax and VAT must be added to DCE prices and paid by the end users in their respective markets. Delivery of 3CX software is done electronically and is activated by means of a license key.